Feedback

Feedback Survey Form

OUR SERVICES

What service did you receive from GraceWorks?

How would you describe the timing/rollout of your school’s survey?

Were our survey emails and instructions easily understandable/comprehensible?

Was your final debrief easily understandable/comprehensible?

How would you rate the relevance and practicality of coaching topics?

How satisfied are you with the final product of your website design and development?

Did you feel you were given service that was tailored to your school's needs?

How would you rate the worth of (this service) in light of our cost to deliver it?

How would you grade our level of service?

YOUR EXPERIENCE

Were your questions or concerns addressed in a timely manner?

How would you describe your interactions with our staff?

Could you share more with us so we can learn and improve in this area?

Were you satisfied with our level of communication?

STATISTICALLY-SPEAKING

When it comes to follow-up, do you normally prefer phone calls, text messaging, or email communication?

Do you find it most convenient to receive invoices by mail (paper copy) or by email (virtual copy)?

Does your school prefer making payments online or sending payment by check?

We’d sincerely appreciate your honest feedback and suggestions in the boxes below.

What are we doing best?

How can we improve?

Would you like us to follow up with you?

This survey is strictly anonymous. However, if you would like for us to follow up with you for any reason, please note your name/school’s name and email address or phone number below. (Note: This is optional.)

Name

Phone number

Thank you for taking the time to fill out our client satisfaction survey! Your honest feedback helps us improve our services and further our mission to see Christian schools succeed.

For Healthy Christian Schools,
- The GraceWorks Team